I cannot install my downloaded files

To diagnose whether Internet security software is causing problems, you can try temporarily disabling it, seeing if downloads work, and then re-enabling the software. Downloading an executable file e. This happens because Firefox honors your Windows security settings for downloading applications and other potentially unsafe files from the Internet.

To resolve this problem, use the solution given below. You can reset your system Internet security settings in Internet Explorer. You may be able to diagnose your download problem by following the steps given in the Troubleshoot and diagnose Firefox problems article. Based on information from Unable to save or download files mozillaZine KB. Grow and share your expertise with others. Answer questions and improve our knowledge base. Search Support Search. Home Firefox Fix slowness, crashing, Firefox won't save What to do if you can't download or You cannot download files or view files from a website when you connect to the site over HTTPS secure sites by using Internet Explorer 9 or a later version.

For example, you visit a secure website such as a bank or other financial institution and try to download or view a PDF file. The file does not appear in Internet Explorer and you may see an error message similar to the following:. This problem occurs if the Do not save encrypted pages to disk option in Internet Explorer is selected. To download files, Internet Explorer must create a cache or temporary file.

In Internet Explorer 9 or a later version, if the file is delivered over HTTPS, and any response headers are set to prevent caching, and if the Do not save encrypted pages to disk option is set, a cache file is not created. Therefore, the download fails. Click the Continue button if you are the administrator or insert the administrator password. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community.

Error messages Recent changes you made to your computer What you have already tried to fix the problem. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Download the Free Version from the link above. Download, install, update and scan once a fortnight..