When the problem is solved, you will most likely also be able to install apps. Search for similar apps or wait until the required app becomes available in your country. Unfortunately, we haven't been able to resolve your issue. Please contact us so that one of our technical support consultants can help you.
Samsung Galaxy J3 Android 5. Can you use the phone's internet connection? Your Google account payment information is incorrect The selected app isn't available in your country There's not enough memory on your phone Your Google account hasn't been activated on your phone Solved Not solved.
Your Google account payment information is incorrect Log on to Google Play from a computer and update your payment information. Did this solve your problem? Yes No. The selected app isn't available in your country Search for similar apps or wait until the required app becomes available in your country. There's not enough memory on your phone Uninstall apps or delete other content from the memory. Your Google account hasn't been activated on your phone Activate your Google account on the phone.
We are pleased that you solved your problem! Understand the risk involved. APK files are simply app files that you can download and execute using your Android's browser.
Since APK files aren't checked and regulated by Google and the Play Store parameters, the chances of accidentally downloading a malicious program are significantly higher than when using the Google Play Store. One benefit to using APK files is that they allow you to install services and tweaks that are unavailable on the Play Store.
Open your Samsung Galaxy's Settings. Tap the Settings app icon, which resembles a white gear outline on a blue background. You can also swipe down from the top of the screen and then tap the gear-shaped icon in the top-right corner of the resulting drop-down menu. Scroll down and tap Biometrics and security. It's near the middle of the Settings page. Tap Install unknown apps. This option is near the bottom of the screen. Doing so opens a list of apps.
Tap Chrome. It's near the top of the page. Search for an APK file. Select a result. Tap a link that has the name of your APK file in it. Download the APK file. This process will vary slightly depending on your selected site. In most cases, you'll simply tap Download below the APK file's name or icon, but you may have to select a download mirror e. Once the APK begins downloading, you'll see a message that says "Downloading You may also have to tap OK to confirm that you want to download the APK file before it will begin downloading.
Tap OPEN when prompted. You'll see this option appear at the bottom of the screen. If you miss this prompt, swipe down from the top of the screen, then tap the downloaded APK file's name in the resulting drop-down menu.
If asked, confirm that you want to open the downloaded APK file. You'll see this in the bottom-right corner of the screen.
Doing so prompts your Android to begin installing the downloaded APK file; once the installation is complete, you'll be able to open the app from the App Drawer. You may be prompted to confirm that you want to install the file. Hold down the Home button until all your open apps show up and hit the X on the upper-right of each app you want to close, or slide off the screen.
Not Helpful 0 Helpful 1. Include your email address to get a message when this question is answered. The Google Play Store is divided into several categories that you can sort through by tapping their tabs near the top of the screen. Helpful 0 Not Helpful 1. APK files can contain malicious programs that may steal your information, corrupt your files, or lock your Samsung Galaxy.
Make sure you only download APK files from reputable sites, and avoid downloading APKs which claim to provide free versions of paid apps or services. Helpful 1 Not Helpful 0. Related wikiHows How to. How to. About This Article. Written by:. Co-authors: 4. Updated: December 24, Categories: Samsung Galaxy. Article Summary X 1. Thanks to all authors for creating a page that has been read 29, times.
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