Aug 5, AM in response to mattfromportsmouth In response to mattfromportsmouth. Also, I don't know what happened with the title. Guess that's what I get using my Windows laptop to post. Aug 5, AM. Communities Get Support. Sign in Sign in Sign in corporate. Actually, every app you install on mac makes some cache files in a specific folder.
Sometimes these files may be corrupted so removing them may solve your problem. For that purpose, simply access the temporary folder on your mac and look for "com. It may be a bit hectic task because there are dozens of other files in this folder. Anyhow, when you find it, select it and move to trash. Now, re-launch the app store to check whether you were able to tackle a hung app store update in OS So, these were the 5 most helpful tips to resolve macOS If you are still unable to solve this issue after implementing these techniques, you may need to reinstall your operating system or get the system checked from an Apple outlet.
In fact, just to be sure, uncheck every app and restart your Mac. Now, find out which process or program is causing the problem. How to see what programs are running on Mac in general? You need launch Activity monitor.
When it opens, you'll probably see hundreds of processes in each tab, but the ones you need now are CPU and Memory tabs. The heaviest ones will show up on the top.
However, sometimes your problem does lie within a specific process, you can force quit it Apple doesn't call it "to kill a process on Mac", they make it sound fancy.
First, the file you were working with at the time of the freeze may be the issue. To help determine if this is true, try opening a different file with that app and work with it for a while.
If it behaves normally, quit and then go back to the file you were working with at the time of the crash. If the errant behavior persists, you may have found your problem. Salvage what you can into a new file. Make sure that your software and OS X are up-to-date. This is easy to do with software purchased from the Mac App Store. The same goes for OS X.
Option four, Shut Down , is selected by default. Alternatively, you can press and hold the Power button for 1. Press Command, Control and Power to restart your Mac immediately. Once your Mac has restarted, you might find that the hard restart has corrupted the file you were working on.
Salvage what you can from it and create a new file. If an update is stuck in between a good way to fix it would be to interrupt and cancel the download. To do this, go to the Mac App Store to look for the software that you were downloading and search for options. We would suggest that you choose a wired connection instead of WiFi as things go quicker with a wired connection and chances for interruption would be reduced.
Just search for the latest software update and install it on your device. We hope that the above solutions helps fix the problem of Mac freezing during software update. Before you try any of the solutions provided above, we would strongly recommend that you get a backup of the data in your Mac device.
This is important because forcibly rebooting the device when the installation is on may result in losing important data, so keeping an online backup when installing new software always helps.
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