You will not be able to download an app if the internet connection is not working correctly. Whether you are connected to the Internet through Wi-Fi or using mobile data, the most fundamental step to ensuring that you can download the apps is to have a proper internet connection.
Pull down the notifications shade of your device and check if the Wi-Fi icon or the mobile data icon is lit up. If none of these icons is switched on, you must switch on the connection to ensure that your device has access to the internet. If you have downloaded apps before without any problems and this is the first time you encounter an issue with your Android device when downloading apps from Google Play , then restarting the device can be helpful.
With the help of a restart, you should fix this issue without getting into deep troubleshooting on your device. However, there is a chance that restarting the device may be a temporary fix. If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps. When you try to download an app from the Play Store, the Google servers will try to check for the time on your device.
If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works. The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play. To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on.
Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store. To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager. Now you will notice tabs on the top of the screen.
Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled.
Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again. I don't know if anyone still needs this issue truly answered , there Are too many responses for me to read them all. The problem the original paintif has is that the internal memory is small compared to his ad card. Depending on which version of Android being run on that persons optimus is that settings need to be told to store to the sd card instead of internal memory.
Plus reduce the amount of apps downloaded. All non essential and unused or rarely used apps should be uninstalled. This the answer the the paintif's problem. Any other questions or problems you can contact me at 6ya. Like I said I tried three different cellphones and all had 32 GB internal storage and still the same thing. Elynnor Tucker. Aphenie Sinegal rosey I also have this issue with my cricket lg Stylo 2 that is 16gbs.
So I can relate to this problem as well. Fix Your Stuff Community Store. Back Answers Index. Paula Rep: 1. Is there a way that I could download my apps directly into the Sd? Please help, otherwise the phone works fine, I am trying to avoid the purchase of a new phone. Thanks in advance. Lovely web site! View the answer I have this problem too Subscribed to new answers.
Is this a good question? Yes No. Voted Undo. Anytime I try to make a call with my phone, zte n, it drops the call before it can be put thru. The Mute button is dark, which means it is in use. I have taken the battery out, done everything I could possibly imagine that might help the phone, but nothing happened. So I sit without a phone to call on. Thank you Martie Martin….
Anytime I try to make a call with my phone , zte n , it drops the call before it can be put thru. Gary Lamb - April 13 Reply. Fix Your Stuff Community Store. ZTE Quest n Troubleshooting. Edit Options History. Author: Amaari McCroskey-Neff and 5 other contributors. Student-Contributed Wiki An awesome team of students from our education program made this wiki.
Make sure that Allow background data usage is toggled on. A phone restart is always the first proper troubleshooting step you should take when things go wrong. However well written it may be, the software depends on timing and on a complicated ballet of processing, allocation, and execution for it all to go perfectly. If the timing is out or a preceding line of code gets stuck for some reason, it can all go pear-shaped. A reboot will cause the phone to drop all the code it was processing and begin again.
New processes will be loaded into memory, and you may be able to download the app without any errors. Voted Undo. Score But my brother has the same phone and it let him get the app. Can you help me get it. Can anybody help me update my phone.
Chosen Solution. Hi, Can you access the internet OK? If you can, have you tried updating the Google Play Store app? Hopefully this may be of some help.
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