They're played when callers call in to a UM auto attendant. The following audio file formats are supported for custom greetings, announcements, menus, and prompts:. For additional management tasks related to UM dial plans, see UM dial plan procedures.
For additional management tasks related to UM auto attendants, see UM auto attendant procedures. You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM dial plans" and "UM auto attendants" entries in the Unified Messaging permissions topic.
Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan. Before you perform these procedures, confirm that a UM auto attendant has been created. For detailed steps, see Create a UM auto attendant.
For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center. Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server. This example imports the welcome greeting file named welcomegreeting. Skip to main content. Visit eReceptionist. Login Login. Call 1 Call 1 for questions regarding your existing eVoice service. Not missing a call is just one part of your call management strategy.
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